Many small business owners feel “there are not enough hours in the day.” Luckily, nowadays there are plenty of digital tools available to help you streamline your business and make your work less stressful.
We have compiled 4 tools that will make your life easier:
1. Customer Relationship Management (CRM) Tools
Customer support is at the core of every company, you need satisfied customers for a successful business. So, having proper software is vital even for small businesses.
CRM tools provide you with a central repository that allows you to track, manage and measure touchpoints of your customers’ relationships.
HubSpot is a useful tool, to ensure customer interactions and experience are all up to standard.
2. Project Management Tools
Project management tools allow you to track tasks, appointments and deadlines and ensure you deliver each project successfully, especially when you have limited resources.
Trello is one of our favourite tools. It’s easy to use and offers a visual and flexible way of managing projects. It also offers collaboration across teams, so you are all on the same page.
3. Electronic Signature Tools
As a small business owner, you will appreciate having an e-signature tool. It’s useful when signing agreements and contracts.
DocuSign is among the best and most popular e-signature tools for small business owners in 2022. The best part about this tech tool is, besides being a paperless solution (therefore, environmentally responsible) that it comes with an option that helps you assign due dates for certain signatures and send reminders automatically.
4. Website Monitoring Tool
Your website is the front door to your business, and you’ve no doubt invested time and money into making it as attractive and user-friendly as possible. While that’s essential, you also need to know who’s using your website and which parts of it are getting more or less traffic.
Website monitoring tools give you these insights to find out about that information so that you can make the necessary adjustments and improvements. Google Analytics has stood out as one of the best tech tools for small business owners as it gives you a detailed report of your sources of traffic.